ABOUT US  |  CONTACT US  |  RSS  |  ARCHIVE  |  2024-12-18  |  UPDATED: 1403/06/01 - 19:53:2 FA | AR | PS | EN
Talibans new law bans womens voices and faces             Iranian police shut down two illegal centers affiliated with German government             All of President Pezeshkians ministerial picks win parliaments vote of confidence             Wheres Bangladesh Heading after Popular Uprising?            Western Kabul residents say Taliban has failed to ensure security after bombing             Algerian Boxer Khelif files complaint over online harassment after gender row             Federalism in Afghanistan: Opportunities and Challenges             Formation of the Federalist Assembly of Afghanistan             Israel launches missile attack on outskirts of Damascus, killing Syrian civilians             UK national scandal: 20,000 mental health patients raped, sexually assaulted in NHS care             Three US troops killed, dozens injured in drone attack in Syria             Trump says NATO will not come to rescue if US attacked             Ukraine beset by $40m fraud in arms procurement amid war with Russia            US approves sale of F-16 jets to Turkey after Ankara ratifies Swedens NATO membership             UNSC to meet to discuss ICJ ruling on Israeli genocide in Gaza            


DATE PUBLISHED: 2017/4/6 - 09:54:11
VISIT: 1834
SHARE WITH YOUR FRIENDS

Australians sue Apple for refusing to repair error
Australians sue Apple for refusing to repair error

Hundreds of Australian consumers are suing US Apple company for violating consumer rights by allegedly refusing to look at or repair some iPads and iPhones previously serviced by a third party.

Australia’s consumer watchdog agency, the Competition and Consumer Commission (ACCC), announced on Thursday that it had filed a legal complaint on behalf of 275 consumers against Apple Pty Limited and its US-based parent Apple Inc.

Apple company "made false, misleading, or deceptive representations about consumers'," ACCC charged.

If ACCC wins the case, each violation of Australian law can attract a maximum fine of 830 million US dollars, pending on the court decision.

The case followed an ACCC investigation into consumer reports saying users who had an "Error 53" that disabled their iPads or iPhones after updating their operating systems were "routinely refused" by Apple to have their devices looked at or serviced.


    This file photo shows logos of US multinational technology company Apple. (Via AFP)

What is Error 53?
Error 53 is a security check system that needs to be upgraded time to time. It appears "when a device fails a security test", according to Apple.

"This test was designed to check whether Touch ID (fingerprint-recognition feature) works properly before the device leaves the factory, and wasn't intended to affect customers," the company said on its website.

Consumers who had gone to non-Apple repairers for update complained that their devices had become useless.

ACCC chairman Rod Sims said companies must remember that consumer rights extended to software or software updates on goods they sell.

"Faults with software or software updates may entitle consumers to a free remedy under the Australian Consumer Law," he said.

It is not the first time ACCC has locked horns with Apple.

In 2013, it worked with the watchdog over a court-enforceable undertaking after alleged "misleading representations" to customers that it did not need to refund, replace or repair some products even though required to under Australian law.

The tech giant, which could face similar legal actions in other countries, has made no response to the latest litigation.

 

LINK: https://www.ansarpress.com/english/5961


TAGS:






*
*

*



SEE ALSO

WhatsApps AI feature depicts Palestinian boys with guns, Israelis with books


UN chief calls for united response to AI threats


Texas sues Meta over facial recognition


Drones flying over Mars could cause Saint Elmos fire, NASA says


NASAs new space telescope nears destination in solar orbit


NASA warns that Russia module may be isolated from rest of space station


Earths core cooling faster than expected


Microsoft buying Activision Blizzard in all-time record deal


Mystery on Moons dark side solved


Ex-NASA head explains what could make Mars and Venus habitable





VIEWED
MOST DISCUSSED




POLL

Modi, Merkel Discuss Afghanistan, Radicalisation And Terrorism

SEE RESULT


LAST NEWS

Sudan: The Forgotten War

Talibans new law bans womens voices and faces

Iranian police shut down two illegal centers affiliated with German government

All of President Pezeshkians ministerial picks win parliaments vote of confidence

Wheres Bangladesh Heading after Popular Uprising?

Western Kabul residents say Taliban has failed to ensure security after bombing

Algerian Boxer Khelif files complaint over online harassment after gender row

Federalism in Afghanistan: Opportunities and Challenges

Formation of the Federalist Assembly of Afghanistan

Israel launches missile attack on outskirts of Damascus, killing Syrian civilians

UK national scandal: 20,000 mental health patients raped, sexually assaulted in NHS care

Three US troops killed, dozens injured in drone attack in Syria

Trump says NATO will not come to rescue if US attacked

Ukraine beset by $40m fraud in arms procurement amid war with Russia

US approves sale of F-16 jets to Turkey after Ankara ratifies Swedens NATO membership

UNSC to meet to discuss ICJ ruling on Israeli genocide in Gaza

Taliban: Afghanistan Does Not Have Formal Border With Pakistan

Gazas major health facility collapses amid Israeli attacks: MSF

Americans to redeploy nuclear weapons in UK amid fears of WW3

Biden makes history: 1st sitting US president sued for complicity in genocide

Trump walks out of courtroom during closing arguments of Carrolls attorney

US: 3 dead in shooting at Texas apartment complex

US-UK aggression against Yemen risks expansion of war: Iran

Yemen directly hits US warship with ballistic missile

Hamas has self-reliantly opposed the three giant intelligence agencies of the world!

President Raeisi calls for UN reform, says body unable to end Gaza genocide

Pedram: The Abduction of Hazara and Tajik Women Recalls the Crimes of Abdur Rahman

Special envoys from G7 countries discuss Afghanistan in London meeting

Turkish lawmakers open debate over Swedens NATO membership

UN agency says over half a million Palestinians face catastrophic hunger in Gaza

Palestinian Islamic Jihad: Al-Maghazi operation proved defeat of Israeli regime in Gaza war

European support for Israel damaging energy security on the continent, report says

Pakistan Army Kills Seven Terrorists Near Afghan Border

Israel kills at least 190 people in Khan Younis in 24 hours

UNAMA report: 49 Hazara community members killed in Afghanistan in three months

Indias Modi inaugurates Hindu temple on site of razed mosque ahead of elections

US 2024 election: DeSantis drops out of Republican presidential race, backs Trump

Survivors of Russian charter flight crash transferred to Kabul

Irans anti-terror strikes clear message to certain recipients: Foreign Ministry

Ethnic mass killings in one Sudan city last year left up to 15,000 dead: UN report


MEDICAL NEWS


ANSAR PRESS  |  ABOUT US  |  CONTACT US  |  MOBILE VERSION  |  LINKS  |  DESIGN: Negah Network Co.
All right reserved. Use this website by mentioning the source (link) is allowed. Ԑ یی